products

COMMUNICATING STYLES TECHNOLOGY (CST) MATERIALS

COMMUNICATING STYLES TECHNOLOGY(CST) can be used to pinpoint an individual's behavioral 
style profile. Considered by many to be the most versatile, state-of-the-art communications 
tool for training, development and conflict-management/team-building, (CST) has almost 
limitless applications. 

The Communicating Styles Survey has been administered to more than five million individuals 
in more than five thousand corporations and other organizations all over the world. Among 
our clients are Bank of America, IBM, AT&T and Sun Microsystems to name but a few.

For more information on CST and its developer, Dr. Paul Mok, please go to

"About us".

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Description

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Communicating Styles Survey

A unique, diagnostic instrument which is easy to take and easy to score. The CS Survey identifies your communicating styles under normal and stress conditions and will pinpoint your dominant back-up styles.

Quantity pricing

1-12...$4.50 13-72...$4.33 73-250...$4.15 251+...$4.00

CST Interpretation Manual

This manual provides an explanation and interpretation of CST survey scores, discusses the four basic styles in depth, summarizes style characteristics and applies CST to strengthening people performance.

Quantity pricing

1-12...$4.95 13-72...$4.75 73+...$4.55

CST Trainer-Leader's Package

This is a trainer-consultant's package of eight communicating styles technology manuals and materials including (1)CS Survey (2)CST Interpretation Manual (3)CST Dialogue (4)CST in Employment Interviewing (5)CST in Job Coaching and Counseling (6)CST in Win-Win Communication (7)CST in Interpersonal Relations and Selling (8)CST in Team-Building.

Note: The CST survey and interpretation manual will be mailed. Booklet #'s 3-8 are downloadable in PDF format.

Quantity pricing

1-12...$34.95 13+...$30.95

CST Starter Kit -- First-Time Purchasers

Contains 2 copies of the CS Survey, one CST Interpretation Manual, one Behavioral Styles Overview and selected article reprints about CST.

Quantity pricing

1-12...$14.95 13+...$13.95

CST Tool Kit

Contains two CS Surveys, one CST Interpretation Manual, one in-Win Manual, CST Exercise and CST Dialogue Manual.

Quantity pricing

1+...$17.95

Behavioral Styles Overview

This is a color-coordinated, enamel-finish summary overview of the four primary styles and how they are reflected in work preferences and on-the-job behavior. An excellent training tool. Also serves well as a good portable data-refresher for customer-client contact people.

Quantity pricing

1-12...$1.25 13-72...$1.15

CST Application to Effective Interviewing & Selection

An introduction to CST techniques for analyzing jobs and individuals for improved job-person matching. This is an excellent introduction to making a wise personnel decision.

Quantity pricing

1-12...$4.95 13+...$4.50

CST Application to Interpersonal Relations & Selling

Learning to "read" prospects and clients based on behavior; how to make and test style hypotheses: how to communicate in parallel to increase rapport and receptivity. A practical manual for selling and relationship-building.

Quantity pricing

1-12...$3.95 13+...$3.50

How to Use CST for Win-Win Communication

Learning to style-flex to another personï¿½s style will improve relationships and develop your communicating abilities in professional situations. A useful manual for marketing and sales people as well as for client-serving professionals.

Quantity pricing

1-12...$3.95 13+...$3.50

Application of CST in Team-Building

Includes definition of team work, characteristics of productive teams and unproductive teams. Very valuable in managing people.

Quantity pricing

1-12...$4.95 13+...$4.50

The Manager as Coach

A practical and simplified approach to job-coaching and counseling. Helps the manager to accelerate his staff development, learn how to position problems/concerns in ways that minimize defensive reactions and increase motivation improvement and follow-through.

Quantity pricing

1-12...$17.95 13+...$16.95

Selection Interviewing Skills for the Non-Personnel Executive

This is a valuable no-nonsense, practical manual that includes: Effective interview planning and climate setting; models for on-campus screening and in-plant final interviews; effective time management during interviews; the hypothesis technique; how to utilize a mental matrix; techniques for drawing out the interviewee; and equal employment/government guidelines.

Quantity pricing

1-12...$34.95 13+...$30.95

On Track

Ideal sales representative and sales manager/sales trainer package. CST applications to effective relationship-building with customers and prospects. Manuals include CST Interpretation Manual, CST Influencing Model, Personal Development Manual and Interpersonal Relations and Selling. Includes an attractive binder with two CS Surveys, four large manuals and many self-development exercises.

Quantity pricing

1-12...$48.00 13+...$45.95

Customer/Client Profile Form

The real pay-off in CST lies in what managers and sales professional do with it. The customer/client profile form assists the sales professional in making observations of customers; categorizing their behavior; making inferences as to their buying styles.

Quantity pricing

1-12...$1.25 13-24...$1.15

Dr. Mok's Radio Dial Form

A fundamental concept of CST is that individuals so accentuate their positions that they can be perceived as negatives. The "Radio Dial" Form helps a person to identify those behaviors he or she may be over extending and suggests techniques for improvement.

Quantity pricing

1-12...$1.00 13-24...$0.90

Article Reprints

In-Sync with the Other Guy Anecdotal illustrations of style-flex in actions. Why, When and How to Use Each of Your Four Communicating Styles CST Fundamentals How You Come Across, Why and What to Do About It CST Overview discusses applications in counseling, role casting and selling

Quantity pricing

1-12...$0.75 13+...$0.70

Spanish Survey

Quantity pricing

$8.00 each

Spanish Manuals

Quantity pricing

$5.50 each

Spanish Overviews

Quantity pricing

$2.00 each

French Survey

Quantity pricing

$8.00 each

French Overviews

Quantity pricing

$2.00 each

SPOT - Situational Perceptions Observations Test

Evaluate Ethical Values of Employees. How will people act in situations that test their honesty and acceptance of rules, regulations and codes of behavior? That depends on the values they use to frame their approach to life, says Dr. Mok. SPOT can help in this discovery. The two-part test can be used to screen prospective employees as well as to gauge the need for company-wide ethical training or individual counseling. It also can be used as the basis for discussion among individuals who are having trouble getting along.

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SPOT: A Survey of Perceptual References

SPOT is a diagnostic tool for measuring the types and strengths of a person§s ethical values.A package of 50 includes 2 interpretation manuals priced at $250.00. After the initial order, $2.95-each with a minimum of 24.

Quantity pricing

1-12...$2.95 13+...$2.65

Interpretation Manual for SPOT

SPOT Interpretation Manuals come in sets of two with fifty tests, but additional copies may be purchased at $3.95-each.

Quantity pricing

Set of 2 with 50 tests $9.95